Privacy Policy

1. Information we collect

You provide it when you submit an inquiry or request a call: name, company, work email, country or region, product category, project stage, message, annual volume, whether a BOM is provided, target certification, preferred call time(s), time zone, discussion topic, and any files you attach (BOM, Gerbers, drawings).

Collected automatically: your IP address and approximate country, used only for security, abuse prevention and rate-limiting. We do not use these to profile you, and we do not sell or share them. Cookies & tracking: we do not currently use advertising or analytics cookies and do not track you across other websites. If we enable analytics or advertising technologies in the future, we will update this Policy and, where required, honor opt-out signals such as Global Privacy Control.

2. How we use your information

We use your information to respond to your inquiry, prepare quotes, schedule and conduct calls, manage the resulting business relationship and orders, maintain security and prevent abuse, and comply with law. We rely on the consent you give at submission and on our legitimate business interests in responding to your request.

3. Sale and sharing of personal information

We do not sell your personal information and we do not share it for cross-context behavioral advertising. We do not disclose personal information to third parties for their own marketing, and we do not exchange personal information for money or other valuable consideration.

4. Who we share it with (service providers)

We use service providers that process personal information on our behalf under contract: an email delivery provider (transactional email), a hosting and content delivery provider (Cloudflare), and — if configured — a customer relationship management (CRM) system. We may also disclose information to comply with law, enforce our Terms, or in connection with a merger, acquisition, or sale of assets.

5. Your rights

Depending on where you live, you may have the right to know and access, delete, and correct your personal information; to opt out of any sale or sharing; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. California (CCPA/CPRA): we honor these rights and treat a Global Privacy Control (GPC) signal from your browser as a valid request to opt out of sale/sharing. To exercise a right, email [email protected] or write to 30 N Gould St Ste N, Sheridan, WY 82801; we may verify your identity, may respond within 45 days, and you may act through an authorized agent.

6. Data retention

We keep inquiry information as long as needed to manage your request and the resulting relationship and orders, then delete or anonymize it. Uploaded files (BOM, Gerbers, drawings) are retained for up to 90 days for evaluation and then deleted, unless an active engagement requires longer, in which case they are handled under that engagement.

7. Data security

We use TLS encryption in transit and restrict access to personal information and uploaded files. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Cross-border transfers

If you contact us from outside the United States, your information may be transferred to and processed in the United States and, for manufacturing and engineering operations, in China. We apply contractual and organizational safeguards appropriate to such transfers.

9. Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

10. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above shows the latest version; material changes will be reflected on this page.

11. Contact us

For privacy questions or to exercise your rights, contact [email protected] or write to 30 N Gould St Ste N, Sheridan, WY 82801.